Accessibility at Rubbish Clearance Sutton

Rubbish Clearance Sutton is committed to providing an accessible and inclusive experience for all customers in the Sutton area, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our digital content and our rubbish clearance services in Sutton as accessible as reasonably possible.

Our commitment to accessibility standards

We aim to conform to the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more accessible to people with a wide range of needs, including visual, auditory, physical, speech, cognitive, and neurological differences. By working towards WCAG 2.1 AA, we seek to provide a consistent and usable experience for everyone using our rubbish clearance Sutton services online.

We review our website and content on a regular basis and work to address issues that may prevent people from accessing information about our services, prices, and availability across the Sutton area. Where full compliance is not yet possible, we aim to provide alternative ways to contact us so you can still arrange accessible rubbish clearance in Sutton.

Screen reader support

Our website is designed to work with modern screen readers and other assistive technologies. We use clear headings, logical page structures, and descriptive text to help screen reader users navigate and understand our content about rubbish clearance in Sutton. Images that convey information are given descriptive alternative text so that users who cannot see the images can still understand their purpose.

We also aim to keep the language on our site plain and straightforward, avoiding unnecessary jargon where possible. This helps screen reader users and people with cognitive or learning differences find the information they need to book accessible rubbish clearance Sutton services quickly and confidently.

Keyboard navigation

The site is intended to be fully usable with a keyboard alone, without requiring a mouse or trackpad. Users should be able to move through navigation menus, forms, and interactive elements using the keyboard. We work to ensure that links, buttons, and form fields receive a visible focus state so it is clear which element is currently selected.

This is especially important for customers who may have mobility impairments, rely on alternative input devices, or find precise mouse movements difficult. If you experience any problems using only the keyboard to access information or request rubbish clearance in Sutton, please let us know using the contact information below.

Ongoing improvements and limitations

We are continuously working to improve the accessibility of our website and online booking options for customers across the Sutton area. Some older content or third party tools may not yet fully meet WCAG 2.1 AA standards. When we identify issues, we prioritise fixing barriers that have the greatest impact on users of assistive technology.

If you encounter any part of the site that is difficult to use, whether due to screen reader behaviour, colour contrast, keyboard traps, timing, or any other reason, we welcome your feedback. Your comments help us improve accessibility for everyone seeking reliable and accessible rubbish clearance Sutton services.

Requesting information and services in an accessible format

If you need information about our Sutton rubbish clearance services in an alternative format, such as large print or a more accessible digital version, or if you need assistance completing an online form, you can contact us and request support. We will discuss your needs and do our best to provide the information or service in a way that works for you.

To make an accessibility request, please state the page or service you are trying to use, describe the difficulty you are facing, and let us know your preferred contact method. This will help us respond efficiently and improve our service for other customers in the Sutton area.

Contacting us about accessibility

If you have any questions about this Accessibility Statement, if you need help accessing information about our rubbish clearance Sutton services, or if you would like to share feedback about barriers you have experienced, you can contact our customer support team. We will review your enquiry and aim to respond within a reasonable time frame, offering practical support wherever we can and using your feedback to guide future improvements to accessibility.

We are committed to making our services and information as accessible as possible, so that everyone in Sutton can arrange safe, reliable, and convenient rubbish clearance with confidence.